Support

Something not ringing the way it should? Email [email protected] and tell us your iPhone model and iOS version. We reply within two working days.

My alarm didn't ring

• Open Peck and check the home screen. If it says alarms are off, open Settings → Peck and allow Alarms.
• Peck rings through Silent mode and Focus using iOS AlarmKit. The loudness follows your iPhone's ringer volume, so keep it up at night.
• Restarting the phone keeps your alarms. They are held by iOS, not by the app.

How do I stop it?

Tap Start mission, clear every mission on the alarm, then finish the maze. That's the only way. Leaving or force-quitting the app won't silence it for long: a backup alarm comes back.

Push-ups aren't counting

• Stand the phone upright on the floor about a metre in front of your hands, with the front camera facing you.
• Keep your face and shoulders in frame. Go chest to the floor and all the way back up.
• If the camera is off for Peck, the push-up mission switches to hard math so you can still finish.

Snooze?

There's no snooze by default. In Settings you can switch on one optional one-minute snooze per morning.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.